Shipping and Returns Policy

Thank you for considering our products for your needs. Below, we detail our shipping and returns policies in Spain. These are general and applicable to a wide range of products, including clothing, technology, and more.

Please note that some product categories may have additional specific policies, so we recommend that you review the detailed information provided for each particular product.

Shipping

1. Order confirmation

  • After placing your order, you will receive an email confirmation with the purchase details, including the product description, quantity, and shipping address.
  • Physical products will be shipped to the address provided during the purchase process, while digital products may be available for immediate download or be sent via email.

2. Shipping time

  • Shipping times may vary depending on location and product availability. We will provide you with an estimated delivery time during the checkout process.
  • In the case of digital products, delivery will be immediate or according to the instructions provided in the order confirmation.

3. Shipping costs

  • Shipping costs may vary depending on the shipping method selected and the delivery location.
  • We will inform you about the applicable shipping costs during the purchase process.

Returns

1. Returns Policy

  • We accept product returns within a specified period, generally 30 days from the delivery date, subject to our return policies.
  • Products must be returned in their original condition, unused, and with all original labels and packaging intact to be eligible for a refund or exchange.

2. Return process

  • To begin the return process, please contact us through the channels listed below. We will provide you with detailed instructions on how to proceed with the return.
  • Once we receive the returned product, we will inspect it to verify its condition and proceed with the refund or exchange as appropriate and in accordance with our policies.

Calls and Emails

For additional assistance or specific inquiries regarding product shipping and returns, please feel free to contact us:

Calls

Phone: +34671783173

Emails

Customer service email: adominguez@ttdo.tech

Our customer service team is here to help you anytime. Thank you for choosing our products!